Appointment Care
Cancellation Policy
Appointment time is reserved for one client and one design story. Changes are handled with as much care and notice as possible.
Rescheduling
Clients can request a new date from the account area or by contacting the artist. Rescheduling depends on availability, service duration, and blocked studio time.
Late Cancellation
Late cancellations may affect future booking approval or deposit requirements, especially for long custom sets, bridal work, or editorial appointments.
No-Shows
The admin dashboard includes a no-show status so the artist can keep client history accurate and make future booking decisions fairly.
Artist Changes
If the artist needs to adjust a booking, the client will be contacted with the next available options and a confirmation message once the new appointment is set.